thirdparty - South Florida Sun-Sentinel.com

FAQ

Q: Why did I have to enter my e-mail address to upload photos and post comments? Will I start getting spam and junk mail?
A: Sun-Sentinel.com's My Photos users submit their e-mail addresses and create user names to facilitate the functionality offered on the site. The South Florida Sun-Sentinel shall not use any user information for any purpose other than those defined in the terms of use without explicit consent from the users.

Q: What is your privacy policy?
A: Sun-Sentinel.com adheres to a strict privacy policy.

Q: What types of image files can I upload to Sun-Sentinel.com's My Photos?
A: Easier to say what images you cannot upload to Sun-Sentinel.com's My Photos, actually. My Photos images must be jpg files of photos that you've taken. No uploading images that are retouched in any way. Do not upload your non-photo artwork, photos that you've found on the web, stock or celebrity photos, stuff that appears to be copyrighted by someone else, screenshots, panoramic or oddly sized photos. No content that's inappropriate for public areas or nudity. Nudity, even tasteful, is probably not going to make the cut. Nothing out of focus, underexposed or overexposed, unless it's done artfully.

Please pay attention to composition. Photos should be crisp, not too dark or blown out. We encourage good photography and a good viewing experience for the My Photos community.

Q: What information should I include in my caption?
A: Please include the location where the photo was taken and the circumstances if appropriate. Do not use the caption field to advertise your website.

Q: What size images may I upload to My Photos?
A: My Photos only supports jpgs. They can be of any size.

Q: I uploaded a photo to an album. Why isn't it showing up?
A: All photos go through an approval process before they appear on the site. If you've uploaded an image that falls into a category we don't accept (as specified above), we won't approve it. Otherwise, it will show up in the appropriate album once it is approved.

Q: I commented on a photo. Why isn't it showing up?
A: It is probably waiting on approval. But if your comment contains profanity or hate, it's not going up. Also, please don't type with caps lock on. No one likes that.

Q: How often do photos get approved?
A: Photos are approved Monday – Thursday, 8 a.m. to 5:30 p.m. and Sunday, 11 a.m. to 6 p.m.

Q: How do I suggest a new album or category to My Photos?
A: Send us a suggestion to jlowell@sun-sentinel.com. In the subject line, type "How about a new category?" We'll look it over and if it works for us, we'll create that album on My Photos.

Q: Is registration required on sun-sentinel.com for me to comment, upload photos to My Photos or vote a photo as "Best"?
A: No. But you must enter a user name and email address to comment and to upload photos. User name and password are not required to vote for a photo as "Best."

Q: What does "Best" mean?
A: You may vote for one photo, per album, per session that you feel is best out of any given album.

Q: One of my photos was stamped as "best" and now it's not. Why?
A: At any given time, in each album, the photo with the most "best" votes from users will have the "best"

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